Stickies, Standups, and Skyscrapers

What do stickies, standups, and skyscrapers have in common? Books at JSTOR!

The introduction of Books at JSTOR involved developing new business models

to support a new product, immersion in agile methodology, and usability testing

and design jams to bridge both geographical and communication gaps. Our team

journeyed from standard UX best practices down into the development weeds, up

into the strategic stratosphere of our Manhattan-based stakeholders… and back

again!

This case study will examine how various UX methods were used to bridge the gulf

between the very specific sprint-sized work in an agile environment to the holistic

view of the project, with a focus on lessons learned and thoughts about how to

improve on our next adventure.